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About Caperion

Technology Consulting Built Around Relationships, Performance and Long-Term Support

Caperion is a technology consulting firm specializing in IT solutions for small to medium-sized businesses. We deliver proven solutions, design reliable and performance-driven systems, implement each solution according to the specific needs of our clients, and stay involved to support long-term success.

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Founded in 2004 Built to serve businesses that need dependable, long-term IT partnership.
Full-Time Team A dedicated team structure designed to support consistency, accountability and service quality.
Long-Term Support From planning through implementation and ongoing maintenance, we stay involved.

Who We Are

We help businesses solve technology challenges with practical, proven solutions. Our focus is not only on deployment, but on creating dependable systems and lasting relationships that support business operations over time.

What Makes Us Different

Our relationship-first approach shapes everything we do. We take time to understand each client’s business, priorities and operational needs so we can serve as a trusted consultant, partner and advocate for all things IT.

Relationship-first service model Trusted advisor for technology decisions Focused on accountability, responsiveness and long-term support

Our Approach

At Caperion, we believe that outstanding people are the key to our success. It is through relationships, this starts with our our team, and extends outward to our clients, our vendors and all those around us. With this foundation we feel our purpose and know what we do makes a difference.


We do more than implement technology. We evaluate solutions carefully, design resilient infrastructure, deploy systems based on each client’s needs. Then we continue working alongside to monitor, maintain, and to improve those solutions over time. Our goal is to make technology more dependable, more strategic and easier to manage.

Core Values

Our work is guided by values that define how we serve clients, collaborate internally and uphold the standard of service we believe every business deserves. Individually and as a team, we strive for:

Be Personable
Be Professional
Be Humble
Be Integrous
Be Proactive
Be Dependable
Be Accountable
Be Resourceful
Be a Team Player
Team & Culture

A team built for consistency, collaboration and client support

Since its early foundation, Caperion has grown into a diverse team of experts working from South Florida and abroad. The company emphasizes full-time support, shared responsibility and a culture that values both individual growth and team success.

Our Team

Our team has grown into a talented group of professionals who work together across a range of technologies and client environments. We believe strong internal alignment leads to stronger client outcomes, and that a family-oriented culture helps create more dependable and thoughtful service.

Full-Time Client Support

We rely on a full-time team because consistency, accountability and long-term client care require more than temporary support.

South Florida + Global Collaboration

Our team works from South Florida and abroad, giving us a broader operating structure while maintaining a strong local connection.

Growth-Oriented Culture

We work together in all things and care about the individual development and success of each team member as much as the organization as a whole.

Specialties

Solutions across infrastructure, cloud services, support and lifecycle care

Our services range from network assessments and project management to cloud-hosted services and technical support contracts. We maintain vendor relationships that help us deliver complete solutions tailored to each customer’s needs.

Assessments & Project Delivery

We support clients with technology assessments, planning and project execution designed to improve reliability, performance and alignment with business needs.

Cloud & Support Services

Our service portfolio includes cloud-hosted services and technical support agreements that help businesses maintain continuity and reduce operational friction.

Lifecycle Partnership

We stay involved from sales through delivery and into life-cycle maintenance, providing businesses with continuity and a stronger long-term support structure.

Client Testimonials

What Our Clients Say About Caperion

Real feedback from businesses that trust Caperion for technology support, cybersecurity, infrastructure and long-term IT reliability.

Douglas Mummaw
Douglas MummawPresident of Mummaw & Associates, Inc
“Jon and his team at Caperion are experts in IT solutions. They provide exemplary professional service and are always courteous to work with. We have a stable IT platform despite several hardware upgrades thanks to Caperion. That means our studio can produce work without downtime from IT glitches.”
Carlos Sanchez
Carlos SanchezCIO at Badcock Furniture and More of S. Florida
"In 2016, we faced the challenge of dealing with employees who would work a few months only to get the experience to move to another company, and we had to go through the tedious process of looking for suitable candidates, hiring, and retraining.

The IT field is expensive, and we needed to find a solution to our company’s dilemma, plus a way to downsize the IT department without losing quality service.

Caperion was recommended to me by another company’s CIO, and I will never regret the decision to shake hands with Jon Burford.

Not only do we see the savings in salary and lost hours (rehiring Training, “Sick Days,” etc.), but we gain by outsourcing all our IT Networking needs. Jon’s team is always available and customer service oriented; they take their time to understand your company, and therefore, they acknowledge your emergencies. Jon Burford has the experience and knowledge essential to the safety and growth of our IT infrastructure. If you want the reliable IT service your company needs, you have come to the right place."
Jeremy Pound
Jeremy PoundOwner of Pound Interactive
"Caperion's dedication and responsiveness are remarkable – two things you'll appreciate immensely if you find yourself in a pinch. I'm always impressed by Caperion's commitment to finishing the job immediately and completely. I refer them to clients regularly with confidence."
Neil Saffer
Neil SafferOwner of Saffer & Company
“Business runs on IT and Caperion Computing Solutions are not only great at what they do, they also respond quickly, are incredibly professional, polite, caring and never get frustrated with users that are less computer literate than they are. They are by far the very best IT services company we have ever dealt with, and we should know as we have been in the business for 17 years. Check out Caperion for all your computer and IT needs!”
Nicholas Wight
Nicholas WightCEO at Safari Thatch, Inc
"I came to Caperion after years of cycling through inexperienced IT support companies. Right from the start, Caperion's knowledge and experience was apparent, but what I appreciate most is their ability to look at a given situation from the clients' perspective, giving them a far greater understanding of the big picture than anyone from the previous companies I've worked with. Reliable, extremely knowledgeable, hard-working, and trustworthy, I would recommend Caperion to anyone."
Shamin Abas
Shamin AbasPresident of Shamin Abas Public Relations
“I cannot say enough good things about Caperion. We were experiencing major IT problems after switching the whole office from PC to Mac. After wasting thousands of dollars and weeks of frustration Caperion came in and immediately got to work on identifying why we were having problems and then solved them. They are a pleasure to work with and always respond promptly. I highly recommend them.”
Carol Schmer
Carol SchmerAccounting Manager at Wittmann Building Corp.
"Caperion is a very talented IT organization. Their business style is second to none. They have the ability to review a company's needs, spells out what steps need to be taken, apply what it would cost to get the company to where they need to be hardware and software wise, watches over implementation and troubleshoots when a problem arises. The owner Jon is very hands on, monitors the business daily to be sure everything is running smoothly. I would highly recommend his services to any growing business."
Shane Tedder
Shane TedderVice President of Hunter Construction
"Caperion is very knowledgeable in all facets of computer and internet technology. They have been working for us for nearly two years and handle all of our IT needs. They stay current on almost all of the latest technologies that come out. We are very satisfied with their service and will continue to use Caperion in the future.”
Melissa Bailey
Melissa Bailey Health Business Solutions, LLC
"Caperion came highly recommended by our HR attorney when a decision was made by our company to outsource our IT needs. Jon is, most notably, one of the most dedicated business owners I have ever met. Caperion is available at all hours for emergencies, and is extremely accommodating. Caperion also has a broad knowledge base beyond just IT infrastructure which included assisting us with our phone system, a disaster recovery plan and remote systems. Caperion has the ability to quickly resolve whatever crisis may occur and also propose a long-term solution. It has been a pleasure to work with them."
Ivan Baron
Ivan BaronEvent Chairman at Delray Beach Open
"Caperion is exactly what we have needed for our IT services... they are true professionals, extremely knowledgeable, always on-time and explain details using simplistic terms."
Bob Buruchian
Bob BuruchianExecutive Vice President, Inventi Media Group
"Caperion continues to deliver on so many levels! Their team allows us to focus on business strategy and not be mired with everyday IT issues. It's always a pleasure working with their entire team. They are extremely knowledgeable, reliable and responsive, and definitely sets us up for success."
Spencer Siegel, Esq.
Spencer Siegel, Esq.Siegel & Siegel, P.A.
"They get it right every time and deliver quickly. My company cannot afford down time, and Caperion makes sure we are connected and running. I am glad to have found this company."
Elizabeth Donahue
Elizabeth DonahueOffice Mgr & Senior Accountant at Woolems, Inc.
"Having used Jon Burford and Caperion for over 12 years, they are always quick to help with any issue and very often are aware of a problem before I am! 5 star service!!!"
Peter Bonitatibus
Peter BonitatibusBonitatibus & Co CPA
"I first heard of Caperion from a mutual client. This client needed to give me access to his QuickBooks. Caperion set it up immediately. I use it weekly without any issues. Then a few years later another client of my had their computers hacked and held for ransom. My first thought on how to fix this problem was to contact Caperion which I did. Within 48 hours Caperion had us up and running without paying the ransom. I recommend them. I’m a Boca Raton CPA."
Andrew Young
Andrew Young
"There's no IT company like Caperion, that's the honest truth. I own a technology company and I've been using Jon and his team for about 15 years. I trust them blindly and there's nobody else I would trust. They are professional, honest, reliable, fair, extremely knowledgeable and experienced. They can fix any issue, improve the quality of your setup, network setup, organize impenetrable security and disaster planning, and etc. I refer all my family and friends to Caperion. Good quality IT services will take your business to the next level, keep you safe, stable and running at optimal performance. Nobody will do that better than Caperion. I can't thank you enough, thank you for all the years of awesome support!!!"
Daniel Caner
Daniel CanerOwner at Caner Electrical / Cainer Impact Windows
"Jon and his team are the best. They are so professional and do such a thorough and great job. Thank you guys!"
Debbie Roberts
Debbie Roberts
"Great experience. Knowledgeable and helpful!"
David Chuslo
David ChusloPresident at BTEX Engineering
"We've been a long time customer for 20 years now and Caperion Computing has provided excellent customer service and they continue to stay on the leading edge of technology and saving our data (and keeping it safe). I would highly recommend them."
Jason Schrager
Jason SchragerCEO at Gulfstream Recycling
"This company is awesome!! They are very responsive and knowledgeable. I use there service for my home computers and my businesses. They always have the answers and are very fast to respond and deal with any issue or upgrade/ We have never been let down ever in the many years we have worked with them. They have a skilled and dedicated team ready at all times day and even night if needed. I highly recommend this company!!"

Specialties

Our services range from network assessments and project management, to cloud hosted services and technical support contracts. We maintain partnerships with top industry vendors to provide complete solutions that are tailored to customer needs and stay involved from sales through delivery and on to life-cycle maintenance. Our clients vary across multiple commercial verticals, government and educational markets with the similarity that all expect excellence in performance and up-time of their networks.

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